In this 2-hour course, discover how to engage the “Heckler” – including the 5 steps Mike Domitrz has been using for 3 decades. Find out how to have the entire room aid you and support you during those moments.
Learn how to turn uncomfortable moments into powerful learning opportunities and to do so by treating the person making the concerning statements with respect throughout the process.
Plus get a “Certificate of Completion” upon completing the full course (which includes watching the full 2-hours of included lessons and passing the test at the end of the course). This lesson includes all of the following led by Mike Domitrz:
- 1-hour training
- 30 minute “Hot Seat” session
- 30 minute “Q&A” session.